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Datacentre

Our Datacentre

Our Datacentre offers a high level of security and connectivity. We have a number of accreditations including:

PCI Compliant, GDPR Compliant, PAS99:2012, ISO: 27001, ISO: 9001, ISO: 14001, BS OHSAS 18001

Hardware Maintenance Included

Our clustered and fault tolerant infrastructure allows us to take portions of hardware out of service for regular maintenance without impacting live services or impeding the fault tolerance of the infrastructure.

Data Centre Connectivity

Our data services are kept within no greater than 40% utilization before we expand services avoiding any bottlenecks. You can have peace of mind that you connectivity is maintained.

Tier 1 and Tier 2 Connection

The datacentre has a Tier 1 GTT Connection and a Tier 2 Connection in London.

Security

The data facility is protected by a full perimeter fence CCTV which is monitored 24/7 on site and an access control system. Each rack has a lockage key, and these are controlled and provided once ID is verified. Each data floor has gas-based fire suppression and early warning system.

All VPN Connections sit behind 2 factor authentications. Once connected on the VPN there is a second 2 factor authentication solution separate to the VPN connections for all systems.

Power

The datacentre is fed from the power grid by an 11kV ring main, with our own substation on site. Continuity is provided by 2 diesel generators and physically separate UPSs.

Access to Data

Should access be required to retrieve data in person for any reason, we organise for a customer representative and ourselves to attend site to extract data onto an external media device or provide the customer access to download the required data.

Get in touch!

If you have any other questions about Wavetree Cloud, or our cloud services we’d be happy to help! Our team of experts are always on hand to answer any questions you have, so please get in touch.