Our Story
Here at Wavetree we pride ourselves on being a forward thinking IT support and technology solutions provider based in Cheltenham. Our mission is simple: to make IT work for your business. We speak the language of business, not complex tech talk.
We help businesses grow through smarter, more secure technology. By combining proactive IT support, cyber security and cloud hosting, we deliver reliable solutions to allow your organisation to grow. What makes us different is our focus on partnership. We listen to your team to understand business goals, and through clear communication we help you make informed decisions to stay ahead of unexpected challenges.
Wavetree is ISO27001 Certified .
Information Security Management ISO 27001 is a crucial certification for a IT Support business because it demonstrates a commitment to information security and risk management. At Wavetree we are in charge handling sensitive client data and managing critical IT infrastructures, having the ISO 27001 certification provides the assurance that our customers are in safe hands.
Wavetree in Numbers
3,209,721
Emails by Wavetree customers per week
3
Data Centres
4812
Cyber Attacks Blocked per week
198
WaveTree IT Team Years of Experience
89%
Fix First Time
9 PB
Wavetree Storage
Our Team.
Neil Hamilton
Managing Director
Having worked in the IT industry for both local and multi-national enterprise companies I formed Wavetree to deliver a personal service with an enterprise class of delivery. Here the key focus for me is a contented an happy team who deliver the leading class service to our customers. The bond between our team and our customers remains the cornerstone of our business operations..
Away from work, I enjoy being outdoors, on the water in some form or on the mountain bike.
Gareth Hopes
Operations Manager
I am a father of 3 and a keen sports fan, playing far less than I should do! After studying Electronic Engineering I turned to the IT industry. I really enjoy technical problem solving with our customers and helping them find the best solutions for their needs through effective Account Management. If I can create some spare time I enjoy some DIY and riding both my road and motorbike.
Justin Pugh
Account Executive
Having spent 7 years working as an IT Manager in South Africa and working with managed IT Service providers I am keenly aware of what the clients requirements are from an MSP. I thrive on building solid relationships and exposing businesses to IT innonvations which will save them money and make them more productive.
Having just moved to the UK with my family, from South Africa, I enjoy spending time exploring this country and learning about the rich history the UK has to offer
Jodie Potter
Business Development Manager
I love building genuine relationships and helping our clients grow alongside us. I take pride in being able to communicate openly, negotiate effectively, and manage expectations to make sure everyone feels supported in the process.
Outside of work I am a proud mum of two boys, always finding that balance of career and family life. Acting has always been a creative outlet for me
, bringing a touch of imagination and fun to everything I do.
Millie Pendell
Digital Marketing Apprentice
I'm passionate about exploring how marketing strategies evolve across different platforms, and I'm excited to bring my own touches along the way.
Outside of work, I love spending time with my cat and keeping up with the latest trends on social media. I'm really looking forward to my time at Wavetree!
Karen Venters
Procurement Manager
I have worked in the IT industry for 22 years in both purchasing and sales. I have always enjoyed the ever changing landscape of IT and like to learn about new products and technologies. When not at work I enjoy travelling, my family and a cocktail or two.
Ollie Yates
Technical Consultant
I am a Technical Consultant, and started my IT career with an apprenticeship in IT Professional Services. Since joining Wavetree in 2018, I’ve been given the opportunity to develop and expand my knowledge whilst also giving me the exposure to being on the road and visiting customers. My main day to day job is to attend client sites and offer support with their IT requirements. Before I entered the world of IT I had a football scholarship and played for my County.
James Convery
Technical Consultant
I am a driven, self-organised IT professional who likes to be challenged by new technologies and believes in providing great customer services to a variety of clients. Having worked for many different companies and clients, I believe I understand how to identify business needs and how they can be met through IT, finding solutions to problems within budgets and timeframes.I believe my strongest skill is being able to explain complex technologies and their business benefits to all levels of the business. In my spare time I like to go go-karting or fixing a go-kart, more time is usually spent on the latter!
Oliver Fox
Technical Consultant
I've worked in IT for around 20 years and pride myself on my customer service, I enjoy working with the latest technologies, utilising the capabilities for an easier life.
Outside of work I enjoy visiting the gym, running and trying to keep the middle age spread to a minimum
Xander Todd
Helpdesk manager
I'm skilled in troubleshooting a wide range of hardware and software issues, streamline helpdesk workflows, and implement IT solutions that enhance efficiency. I take pride in creating solutions that not only resolve immediate problems but also improve long-term system performance and user experience.
As a leader, I focus on fostering teamwork, encouraging continuous learning, and building a culture of communication and collaboration. I’m passionate about mentoring my team and ensuring we we deliver exceptional support.
Kian Arthur
Helpdesk
I'm dedicated to providing personalised assistance through our IT Helpdesk. My focus is understanding your needs and resolving issues efficiently. With open communication as my guiding principle, I'll ensure you recieve the highest level of service and support, so you can get back to doing what you do best without any technical disruptions.
