Our Story
Here at Wavetree we pride ourselves on being a forward thinking IT support and high quality solutions provider. Based in Cheltenham, the entire Wavetree team make sure we speak the language of business: not IT speak.
We’re always striving to help you improve your business through the smarter use of technology. By listening to your team and creating close relationships with you, we are able to provide proactive business guidance and planning, alongside the essentials you expect from IT Services.
We deliver our service based on clear, regular and precise communication, ensuring your team is informed, educated and knowledgeable about their use of IT.
Wavetree substantially differs from other IT support companies in our commitment to understanding your business, helping you to achieve your goals for the years ahead, whilst eliminating those surprise costs.
Wavetree in Numbers
1,140,700
Emails by Wavetree customers per week
3
Data Centres
3557
Cyber Attacks Blocked per week
173
WaveTree IT Team Years of Experience
89%
Fix First Time
9 PB
Wavetree Storage
Our Team.
Neil Hamilton
Managing Director
Having worked in the IT industry for both local and multi-national enterprise companies I formed Wavetree to deliver a personal service with an enterprise class of delivery. Here the key focus for me is a happy team who deliver the leading class service to our customers. The relationship between our team and our customers is the most important focus across the business.
Away from work, I enjoy being outdoors, either on the water or on the hills on my mountain bike.
During the rugby season I also help manage the Old Patesians Rugby Club based in Cheltenham where my boy plays, most Sundays you can find me by a rugby pitch .
Gareth Hopes
Operations Manager
I am a father of 3 and a keen sports fan, playing far less than I should do! After studying Electronic Engineering I turned to the IT industry. I really enjoy technical problem solving with our customers and helping them find the best solutions for their needs through effective Account Management. If I can create some spare time I enjoy some DIY and riding both my road and motorbike.
James Convery
Technical Consultant
I am a driven, self-organised IT professional who likes to be challenged by new technologies and believes in providing great customer services to a variety of clients. Having worked for many different companies and clients, I believe I understand how to identify business needs and how they can be met through IT, finding solutions to problems within budgets and timeframes.I believe my strongest skill is being able to explain complex technologies and their business benefits to all levels of the business. In my spare time I like to go go-karting or fixing a go-kart, more time is usually spent on the latter!
Jodie Potter
Business Development Manager
Jodie - we are awaiting Jodies words - How could we write it for her!
Phil Ferguson
Technical Consultant
Phil is crating his best word to describe himself.
Karen Venters
Procurement Manager
I have worked in the IT industry for 22 years in both purchasing and sales. I have always enjoyed the ever changing landscape of IT and like to learn about new products and technologies. When not at work I enjoy travelling, my family and a cocktail or two.
Ollie Yates
Technical Consultant
I am a Technical Consultant, and started my IT career with an apprenticeship in IT Professional Services. Since joining Wavetree in 2018, I’ve been given the opportunity to develop and expand my knowledge whilst also giving me the exposure to being on the road and visiting customers. My main day to day job is to attend client sites and offer support with their IT requirements. Before I entered the world of IT I had a football scholarship and played for my County.
Xander Todd
Helpdesk Manager
Xander is our Helpdesk Manager - He will updae his profile soon
Justin Pugh
Account Executive
Having spent 7 years working as an IT Manager in South Africa and working with managed IT Service providers I am keenly aware of what the clients requirements are from an MSP. I thrive on building solid relationships and exposing businesses to IT innonvations which will save them money and make them more productive.
Having just moved to the UK with my family, from South Africa, I enjoy spending time exploring this country and learning about the rich history the UK has to offer